No dead ends and no surprises. Each flow below is how the app behaves — including what happens when a payment fails or a provider lets us down.
The default route, from landing page to a populated journey timeline.
Sign up with email or Google, then a short quiz: ʿUmrah or Ḥajj, dates, madhhab, mobility, and who travels with you.
An empty journey fills with recommendations in the right order — visa first, then flights, hotels, transfers, connectivity.
Scan your passport, confirm the OCR pre-fill, capture your photo, submit. A status card lands on your timeline.
Search, hold the fare 15 minutes, confirm travellers, add bags and seats, pay. PNR and boarding pass go to your vault.
Makkah, then Madinah, then the transfers between them — each one a voucher with a QR.
Buy your Saudi data, and take the travel card offered with it. Verify once, get a virtual card instantly.
Top up in your currency, convert to SAR at mid-market plus 0.8%, spend on the ground.
Ritual reminders fire at the right time, vouchers work offline, and the AI shaykh answers whenever you ask.
Each one reuses the same checkout sheet, the same receipt model and the same ledger.
Price held 15 minutes. One idempotency key per attempt, so a retry never double-charges. If the provider fails after payment, we refund to your wallet automatically and tell you.
Install before you fly, activate when you land. Top-ups and validity extensions come from your wallet balance; auto-renew is opt-in.
Virtual on verification. Physical shipped or collected at our Jeddah, Makkah and Madinah desks. Freeze, limits and PIN reset from the app.
Card loads quote FX with a 30-second hold, then debit the wallet and credit the card in a single ledger pair.
Receipts move paid → refund_requested → refunded. Money returns to the wallet instantly or to the original card per scheme timelines.
Leader pays, members pay their share, or the group wallet pays. Vouchers are issued per traveller either way.
Only pilgrims who opt in are listed. Your credit applies at their checkout, and you receive their duʿā list and journey updates.
Live and recorded ritual streams, with photo or video proof of recitation at the Multazam or Rawḍah.
Whether it's a visa fee, a coach seat to Madinah or an eSIM top-up, the same sheet appears. Choose one instrument or split across several.
